Australian organisations come in all shapes and sizes, exporting a diverse range of goods and services that include everything from coal to wool to financial services.
While each of these industries comes with its own specific challenges, exporting often adds an additional layer of complexity, and as we know, not all customers are equal. There are those who are open, transparent and make your trade dealings simple, while others cause the process to be far more difficult than it needs to.
Join Coface on May 17 for a free webinar where we'll be running through 10 things we hate about our customers.
Free webinar: Ten things I hate about my customer!
To make sure your organisation isn't dealing with the latter, join Coface and FTI Consulting on May 17 for a free webinar where we'll be running through 10 things we hate about our customers, and how to eliminate potential pitfalls.
To give you a taste of what we'll be covering, let's take a quick look at two of the key points that will be covered during the webinar:
- Difficulties with 'corporate ghosts' – How exporters can deal with clients that are difficult to get in touch with, particularly larger organisations with multiple points of contact.
- Dealing with 'goalpost shifters' – Understanding how to respond when a client asks for extended terms of trade, reshaping an already agreed-upon arrangement.
For both of these issues – and many more – we'll be taking an in-depth look at why the problems are serious challenges, and how Australian exporters can get around them to minimise risk.
The webinar will be taking place from 12 noon to 1 p.m. and best of all, it's completely free. Business leaders in the export game are often strapped for time, so with a webinar there's no need to travel, as the session will be beamed directly to your desk.
The webinar will be led by:
- Chris Little, Commercial Director Coface: Chris has over a decade of experience in the industry, and specialises in identifying growth opportunities and strategies for Australian businesses by matching an appropriate level of risk exposure to an organisation's specific needs.
- Murray Lawson, Managing Director FTI Consulting: Murray's speciality is cross-border fraud, corruption and business intelligence It's a skill set that has seen him work with a raft of major clients on everything from managing reputation risk to human rights and shareholder activism.
To sign up for the webinar, simply visit the event page and RSVP to secure your place. We'll see you there!